In over 10 years of managing complex and contentious multi-stakeholder international processes, I have not come across a better and more professional facilitator than LEVELheaded. Their reading and management of groups is an art; learning enough about the subject to ask great questions and support me into the bargain. On numerous occasions when I was sure that consensus could not be achieved, they delivered success, and even made the process fun. On a personal level, I am more willing to take on a challenging assignment when I know I can count on them to support me!

Karen Steer, former Policy Manager, Forest Stewardship Council